IMPORTANT: Please read first before asking for help

Post here for help on using FreeCAD's graphical user interface (GUI).
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NormandC
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Location: Québec, Canada

IMPORTANT: Please read first before asking for help

Postby NormandC » Mon Feb 20, 2012 11:43 pm

Welcome here, and thanks for your interest in FreeCAD! We are a small but active community of users and developers. We are eager to assist you, but please read the following before posting.

  1. Make sure your FreeCAD version is up to date
    Bug fix releases are published a few times a year as needed. Make sure you are using the latest version (0.16 Revision 6706/6707). Download

  2. Search the forum first
    Chances are other users had the same problem as you before. The 3 most common questions are covered here. Also have a look at our exhaustive wiki FAQ, the FreeCAD Manual and the Documentation.

  3. Please provide your FreeCAD version info
    Open the Help --> About FreeCAD menu then click on the "Copy to clipboard" button, and paste its content in the text input area. This will provide us valuable information on your exact version and revision number, your operating system as well as FreeCAD's internal libraries. (Mac users: the About FreeCAD menu is under the Apple menu.)
    Please do not attach a screen capture instead of posting the Help > About FreeCAD information from the clipboard. Don't add your FreeCAD info to your signature, as it will put it out of context.

  4. Please provide a complete description of your problem
    The best way to get quick and efficient help is to not spare any details. What workbench and tools are you using? What steps did you take? What was the result? This will avoid back-and-forth exchanges and save time for everybody.

  5. Add your FreeCAD file and/or screen captures
    Your FreeCAD file (*.FCStd) can be useful to troubleshoot the problem, and screen captures can also be useful. Under the text input area, click on the Attachments tab, then click on the Add files button. (Many different file formats are supported)

    Please don't zip your *.FCStd file, it is already zipped. Windows users: please do not attach screen captures in Word or PDF format. Use the Windows Snipping tool to save your capture as a PNG image. (Here's how)

    File attachments are limited to 1MB in size. If your *.FCStd file is too big to attach, you can use an online storage service (many are free like Google Drive, Microsoft OneDrive, Dropbox).

Thanks for reading! And don't forget to thank those who helped you. We're all volunteers who dedicate some of our precious time to help others and thanks are always appreciated. ;)

Useful links

Revised 04/22/2017 based on this topic. Thanks to bejant, chrisb, DeepSOIC, jmaustpc and sgrogan.
Last edited by NormandC on Tue Apr 25, 2017 2:47 am, edited 27 times in total.
jmaustpc
Posts: 8101
Joined: Tue Jul 26, 2011 6:28 am
Location: Australia

Re: IMPORTANT: Please read first before asking for help

Postby jmaustpc » Wed Oct 01, 2014 12:39 pm

How to "QUOTE" another post or part of another post

You make it hard to follow when you "quote" without the user name, particularly within complex topics.

If you quote another user properly, it includes their user name within the quote and the system informs the other user that they have been quoted.

If you have opened a posting window, then just highlight the text you want to quote and click on the "quote" button associated with the post you are quoting...then you will get a quote with the user name automatically included, and it will only include the highlighted text.

If you have nothing highlighted ...then the quote button associated with a specific post will quote the entire post.

If you do not first open a posting window and simply click on the quote button associated with another post, it will open a posting window and insert the complete post as a "quote".

Partial quoting of highlighted text only works if you first open a posting window.
jmaustpc
Posts: 8101
Joined: Tue Jul 26, 2011 6:28 am
Location: Australia

Re: IMPORTANT: Please read first before asking for help

Postby jmaustpc » Fri Apr 01, 2016 3:02 pm

Anti-Spam Measures

In recent years, spam has forced us to introduce the following.....

  1. Anonymous posting had to be disallowed
    That means you now have to register before you can post messages on the FreeCAD forums.
  2. New users can not send a PM
    A new user can not send a Private Message (PM) to other users until after their first post has been approved.
  3. First posts are hidden until approved
    Spammers started registering and then filling the forums with spam, so now we have been forced to hide all first posts until a moderator or admin has approved the first post, at least that means that the public does not see these spam posts before they are removed.
  4. New users can only make one post
    Then the spammers started flooding us with huge numbers of first post, so we were forced to only allow new users to post once, until a pre-set time has expired or their first post has been approved.
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NormandC
Posts: 12301
Joined: Sat Feb 06, 2010 9:52 pm
Location: Québec, Canada

Most Commonly Asked Questions

Postby NormandC » Sat Apr 22, 2017 7:37 pm

Most Commonly Asked Questions

  1. Q. I exported my model to STL or DXF but all the holes are filled up and fillets are missing.
    A. Don't select All or use Ctrl + A to export for 3D printing. You typically only need to select the last object at the bottom of the Model tree.

  2. Q. The feature (Pad or Pocket) I added doesn't show.
    A. Make sure that only the last element in the tree is visible. You can toggle visibility by selecting it in the tree and hitting the space bar. Invisible elements in the tree are greyed out.

  3. Q. I have changed the position of my sketch but the change doesn't show up. The values switch always back when closing the dialog.
    A. The position is controlled by the first sketch only. All other sketches are positioned by the face to which they are attached.