IMPORTANT: Please read first before asking for help

Post here for help on using FreeCAD's graphical user interface (GUI).
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NormandC
Posts: 12071
Joined: Sat Feb 06, 2010 9:52 pm
Location: Québec, Canada

IMPORTANT: Please read first before asking for help

Postby NormandC » Mon Feb 20, 2012 11:43 pm

Welcome here, and thanks for your interest in FreeCAD!

We are here to help you learn how to use FreeCAD. Who's "we"? A bunch of forum regulars and even FreeCAD's own developers -when their no doubt busy schedule permits!

What we ask in return is that you read the instructions below before posting.

Please provide your FreeCAD info! But please, not in your signature!

Providing your complete FreeCAD info will allow us to tailor our replies to your specific FreeCAD version and operating system. It may not seem relevant to you, but we get useful information out of this. This takes only seconds, and there are good chances you will be reminded if you don't!

It's as easy as
  1. Open FreeCAD, switch to the Part workbench. (The Part Design workbench will do too)
    FreeCAD_Part.png
    FreeCAD_Part.png (168.28 KiB) Viewed 31205 times

  2. Go to the Help --> About FreeCAD menu (on MacOS X, the About FreeCAD menu is located under the Application menu)
    FreeCAD_Help_Menu.png
    FreeCAD_Help_Menu.png (92.05 KiB) Viewed 31205 times

  3. In the About FreeCAD window, click on the "Copy to clipboard" button.
    freecadversiondatademo.png
    freecadversiondatademo.png (178.61 KiB) Viewed 11617 times
  4. Paste the copied content into your message. It will contain technical data about your FreeCAD version shown like this:
    OS: Ubuntu 14.04.4 LTS
    Word size of OS: 64-bit
    Word size of FreeCAD: 64-bit
    Version: 0.16.6700 (Git)
    Build type: None
    Branch: releases/FreeCAD-0-16
    Hash: 7b925d11aa69ac405b423635adb1e2833f18a817
    Python version: 2.7.6
    Qt version: 4.8.6
    Coin version: 4.0.0a
    OCC version: 6.8.0.oce-0.17
Also please try to be clear in describing your problem, and don't spare details. This will avoid back-and-forth exchanges and save time for everybody.

If you can, uploading your FreeCAD document (*.FCStd, *.fcstd) will also be very useful, Please don't zip your file FCstd is already a zipped archive, so compressing it again is unlikely to be of any benefit and is inconvenient for others who are trying to help you.

Are you sure your FreeCAD version is current?
The current stable version is 0.16 revision 6700 (0.16.6700) published on April 07, 2016. Anything lower is outdated and won't benefit from many features and bug fixes. 32-bit and 64-bit "release" and development snapshots of FreeCAD for Windows and Mac OSX are available for download here. If you're on Ubuntu or a Ubuntu-based distro, please realize that the version provided in the Ubuntu official repository is utterly obsolete, and that we do not support it. We offer a FreeCAD Stable Releases PPA repository with the latest "release" version or better still use the "daily" PPA which compiles a new version almost every day from the official FreeCAD repository master branch FreeCAD Daily Releases PPA repository. Using a different Linux distribution? You may need to compile from source to have the latest. Don't hesitate to ask for help in the Install/Compile forum!

Use the online documentation
It is not complete, but it's a starting point. The Online Help Table of Contents is here: Online_Help_Toc
Any help in completing it is welcome! Learn here how to get wiki editing rights.

Looking for tutorials?
This page lists a few tutorials. There are many videotutorials on YouTube, check out the FreeCADNews channel.

Interested in Python scripting?
Have a look here. We also have a new forum dedicated to Python scripting and macros.

Attaching files, images to your posts
When creating a new post (or editing one), there's an Upload attachment tab under the text field. This will allow you to upload a file of 512KB max size.

Supported file formats
  • Image formats: gif, jpg, jpeg, png, tiff (the last one is not displayed in most browsers, please use only if you have no other choice of image format)
  • FreeCAD files (*.FCStd, *.fcstd) Do not compress, archive or zip a FCstd file
  • OpenSCAD files (*.scad, *.csg)
  • CAD exchange formats: BREP (*.brep, *.brp), DXF, IFC (*.ifc), IGES (*.igs, *.iges), STEP (*.stp, *.step)
  • Mesh formats: COLLADA (*.dae), obj, ply, stl, vrml, wrl
  • Archive formats: 7z, ace, bz2, gtar, gz, rar, tar, tgz, zip (the latter should be preferred as it is the most commonly used)
  • Other: svg (as attachment, not as image)
20140112a_Upload_Attachment.jpg
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Last edited by jmaustpc on Sun Apr 24, 2016 4:25 pm, edited 24 times in total.
jmaustpc
Posts: 8074
Joined: Tue Jul 26, 2011 6:28 am
Location: Australia

Re: IMPORTANT: Please read first before asking for help

Postby jmaustpc » Wed Oct 01, 2014 12:39 pm

How to "QUOTE" another post or part of another post

You make it hard to follow when you "quote" without the user name, particularly within complex topics.

If you quote another user properly, it includes their user name within the quote and the system informs the other user that they have been quoted.

If you have opened a posting window, then just highlight the text you want to quote and click on the "quote" button associated with the post you are quoting...then you will get a quote with the user name automatically included, and it will only include the highlighted text.

If you have nothing highlighted ...then the quote button associated with a specific post will quote the entire post.

If you do not first open a posting window and simply click on the quote button associated with another post, it will open a posting window and insert the complete post as a "quote".

Partial quoting of highlighted text only works if you first open a posting window.
jmaustpc
Posts: 8074
Joined: Tue Jul 26, 2011 6:28 am
Location: Australia

Re: IMPORTANT: Please read first before asking for help

Postby jmaustpc » Fri Apr 01, 2016 3:02 pm

Anti-Spam Measures

In recent years, spam has forced us to introduce the following.....

  1. Anonymous posting had to be disallowed
    That means you now have to register before you can post messages on the FreeCAD forums.
  2. New users can not send a PM
    A new user can not send a Private Message (PM) to other users until after their first post has been approved.
  3. First posts are hidden until approved
    Spammers started registering and then filling the forums with spam, so now we have been forced to hide all first posts until a moderator or admin has approved the first post, at least that means that the public does not see these spam posts before they are removed.
  4. New users can only make one post
    Then the spammers started flooding us with huge numbers of first post, so we were forced to only allow new users to post once, until a pre-set time has expired or their first post has been approved.