[Solved] FC 0.19_pre - Access Violation on Win 10

[paullee]

Hi, @leeon in Chinese Forum reported a FC Windows 10 problem https://forum.freecadweb.org/viewtopic.php?f=40&t=36923

Running the windows version below return error below, I have no Windows to test, see if anyone can help?

FC - - - FreeCAD_0.19.16886_x64_LP_12.1.2_PY3QT5-WinVS2015
Windows - - - Microsoft Windows 10 Pro 10.0.17763.503 (Win10 RS5 [1809] October 2018 Update)

深度截图_选择区域_20190608221927.png (54.59 KiB) Viewed 977 times

[chrisb]

It may be helpful for the experts
- to see the full FreeCAD infos
- to know where FreeCAD is installed. Does the path contain any chinese characters?
- Does the user name contain any chinese characters?

[paullee]

Thanks Chrisb

Ping @leeon

( Google translation for @leeon: -

- 查看完整的FreeCAD信息
- 了解FreeCAD的安装位置。路径是否包含任何中文字符？
- 用户名是否包含任何中文字符？

Please see if you can provide in English here, otherwise, post back in Chinese forum )

[wmayer]

- to see the full FreeCAD infos

This error happens at the start-up phase of FreeCAD. So, no easy way to determine full version information.

- to know where FreeCAD is installed. Does the path contain any chinese characters?
- Does the user name contain any chinese characters?

(Theoretically) with Python3 all the issues with non-ASCII characters in path or user names should be solved now.

What I found strange is that after the message Python is searching for its files in the following directories: no directory is listed.

[paullee]

- to see the full FreeCAD infos

This error happens at the start-up phase of FreeCAD. So, no easy way to determine full version information.

- to know where FreeCAD is installed. Does the path contain any chinese characters?
- Does the user name contain any chinese characters?

(Theoretically) with Python3 all the issues with non-ASCII characters in path or user names should be solved now.

What I found strange is that after the message Python is searching for its files in the following directories: no directory is listed.

Thanks for looking into this problem.

@leeoon indicates he 'has installed latest version of Python3' (已经装了Python3最新版了) - I do not know what does it mean exactly as I do not use windows for a long while. Any help or any idea what information from @leeon can help?

[wmayer]

Next thing he should try is to start FreeCAD from a terminal windows with the option --write-log. This should create the file FreeCAD.log under %APPDATA%\FreeCAD. It would be good to get the content of this file.

[paullee]

Next thing he should try is to start FreeCAD from a terminal windows with the option --write-log. This should create the file FreeCAD.log under %APPDATA%\FreeCAD. It would be good to get the content of this file.

Thanks @wmayer

Ping @leeon

(Chinese Translation:-
[English speaker please bear a moment ]

在 終端機 (視窗 的是 Command Prompt ?) 執行Freecad (大小楷不明) 加上 --write-log

在
%APPDATA%\FreeCAD

取得
FreeCAD.log

回覆 討論區 貼上 )

[paullee]

@leeon indicates he copy FreeCAD to the 'root' directory (c: ?) and it becomes fine.

He guess it may be some directories contain Chinese characters.

Trying to ask him for me details if he can provided.

[wmayer]

This git commit 4e4631707 fixes the problem.