Freecad 0.18.4 Can't Start on Win 10

[paullee]

A help from Chinese Forum https://forum.freecadweb.org/viewtopic.php?f=40&t=40910

Installed FreeCAD 0.18.4 on Win10 (similar for 0.18.3 etc.), nothing comes up upon running

Win10 X64 version 1903 RAM 16GB
(No information from FreeCAD as it can't be started)

Log file attached

Any idea ? (I do not run Windows)

Thanks.

Code: Select all

Msg: FreeCAD 0.18, Libs: 0.18R16131 (Git)
© Juergen Riegel, Werner Mayer, Yorik van Havre 2001-2019
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Log: Time = Tue Nov 19 20:06:25 2019
Log: AppDataSkipVendor = true
Log: AppHomePath = C:/Program Files/FreeCAD 0.18/
Log: AppIcon = freecad
Log: AppTempPath = C:\Users\背埌靈\AppData\Local\Temp\
Log: BinPath = C:/Program Files/FreeCAD 0.18/bin\
Log: BuildRepositoryURL = git://github.com/FreeCAD/FreeCAD.git releases/FreeCAD-0-18
Log: BuildRevision = 16131 (Git)
Log: BuildRevisionBranch = releases/FreeCAD-0-18
Log: BuildRevisionDate = 2019/07/12 21:08:08
Log: BuildRevisionHash = 3129ae4296e40ed20e7b3d460b86e6969acbe1c3
Log: BuildVersionMajor = 0
Log: BuildVersionMinor = 18
Log: Console = 0
Log: CopyrightInfo = © Juergen Riegel, Werner Mayer, Yorik van Havre 2001-2019
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Log: Debug = 0
Log: DocPath = C:/Program Files/FreeCAD 0.18/doc\
Log: ExeName = FreeCAD
Log: ExeVendor = FreeCAD
Log: ExeVersion = 0.18
Log: LoggingFile = 1
Log: LoggingFileName = C:\Users\背埌靈\AppData\Roaming\FreeCAD\FreeCAD.log
Log: MaintainerUrl = http://www.freecadweb.org/wiki/Main_Page
Log: PATH = C:\Program Files\FreeCAD 0.18\bin\Library\bin;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\ProgramData\Oracle\Java\javapath;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Live\Shared;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\WINDOWS\system32\wbem;C:\Program Files (x86)\IVT Corporation\BlueSoleil\Mobile;C:\Program Files (x86)\Windows Kits\8.1\Windows Performance Toolkit\;C:\Program Files\NVIDIA Corporation\NVIDIA NvDLISR;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\dotnet\;C:\Users\­I«áÆF\AppData\Local\Microsoft\WindowsApps
Log: PythonSearchPath = C:\Program Files\FreeCAD 0.18\bin\python36.zip;C:\Program Files\FreeCAD 0.18\bin\DLLs;C:\Program Files\FreeCAD 0.18\bin\lib;C:\Program Files\FreeCAD 0.18\bin
Log: RunMode = Gui
Log: SplashAlignment = Bottom|Left
Log: SplashInfoColor = #c8c8c8
Log: SplashScreen = freecadsplash
Log: SplashTextColor = #ffffff
Log: StartWorkbench = StartWorkbench
Log: SystemParameter = C:\Users\背埌靈\AppData\Roaming\FreeCAD\system.cfg
Log: UserAppData = C:\Users\背埌靈\AppData\Roaming\FreeCAD\
Log: UserHomePath = C:\Users\背埌靈\Documents
Log: UserParameter = C:\Users\背埌靈\AppData\Roaming\FreeCAD\user.cfg
Log: Verbose = 
Log: Create Application
Log: Run App init script
Log: Init: starting App::FreeCADInit.py
Log: Init:   Searching for modules...
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\AddonManager... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Arch... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Complete... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Draft... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Drawing... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Fem... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Idf... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Image... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Import... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Inspection... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Material... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Measure... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Mesh... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\MeshPart... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\OpenSCAD... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Part... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\PartDesign... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Path... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Plot(Init.py not found)... ignore
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Points... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Raytracing... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Robot... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Ship(Init.py not found)... ignore
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Show(Init.py not found)... ignore
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Sketcher... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Spreadsheet... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Start... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Surface... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\TechDraw... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Test... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Tux(Init.py not found)... ignore
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Web... done
Log: Using C:\Program Files\FreeCAD 0.18\Mod as module path!
Log: System path after init:
Log:    C:\Program Files\FreeCAD 0.18\bin
Log:    C:\Program Files\FreeCAD 0.18\Mod\AddonManager
Log:    C:\Program Files\FreeCAD 0.18\Mod\Arch
Log:    C:\Program Files\FreeCAD 0.18\Mod\Complete
Log:    C:\Program Files\FreeCAD 0.18\Mod\Draft
Log:    C:\Program Files\FreeCAD 0.18\Mod\Drawing
Log:    C:\Program Files\FreeCAD 0.18\Mod\Fem
Log:    C:\Program Files\FreeCAD 0.18\Mod\Idf
Log:    C:\Program Files\FreeCAD 0.18\Mod\Image
Log:    C:\Program Files\FreeCAD 0.18\Mod\Import
Log:    C:\Program Files\FreeCAD 0.18\Mod\Inspection
Log:    C:\Program Files\FreeCAD 0.18\Mod\Material
Log:    C:\Program Files\FreeCAD 0.18\Mod\Measure
Log:    C:\Program Files\FreeCAD 0.18\Mod\Mesh
Log:    C:\Program Files\FreeCAD 0.18\Mod\MeshPart
Log:    C:\Program Files\FreeCAD 0.18\Mod\OpenSCAD
Log:    C:\Program Files\FreeCAD 0.18\Mod\Part
Log:    C:\Program Files\FreeCAD 0.18\Mod\PartDesign
Log:    C:\Program Files\FreeCAD 0.18\Mod\Path
Log:    C:\Program Files\FreeCAD 0.18\Mod\Plot
Log:    C:\Program Files\FreeCAD 0.18\Mod\Points
Log:    C:\Program Files\FreeCAD 0.18\Mod\Raytracing
Log:    C:\Program Files\FreeCAD 0.18\Mod\Robot
Log:    C:\Program Files\FreeCAD 0.18\Mod\Ship
Log:    C:\Program Files\FreeCAD 0.18\Mod\Show
Log:    C:\Program Files\FreeCAD 0.18\Mod\Sketcher
Log:    C:\Program Files\FreeCAD 0.18\Mod\Spreadsheet
Log:    C:\Program Files\FreeCAD 0.18\Mod\Start
Log:    C:\Program Files\FreeCAD 0.18\Mod\Surface
Log:    C:\Program Files\FreeCAD 0.18\Mod\TechDraw
Log:    C:\Program Files\FreeCAD 0.18\Mod\Test
Log:    C:\Program Files\FreeCAD 0.18\Mod\Tux
Log:    C:\Program Files\FreeCAD 0.18\Mod\Web
Log:    C:\Program Files\FreeCAD 0.18\bin\Library\bin
Log:    C:\Program Files (x86)\Common Files\Oracle\Java\javapath
Log:    C:\ProgramData\Oracle\Java\javapath
Log:    C:\Program Files\Common Files\Microsoft Shared\Windows Live
Log:    C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live
Log:    C:\Windows\system32
Log:    C:\Windows
Log:    C:\Windows\System32\Wbem
Log:    C:\Windows\System32\WindowsPowerShell\v1.0\
Log:    C:\Program Files (x86)\Windows Live\Shared
Log:    C:\WINDOWS\system32
Log:    C:\WINDOWS
Log:    C:\WINDOWS\System32\Wbem
Log:    C:\WINDOWS\System32\WindowsPowerShell\v1.0\
Log:    C:\WINDOWS\System32\OpenSSH\
Log:    C:\WINDOWS\system32\wbem
Log:    C:\Program Files (x86)\IVT Corporation\BlueSoleil\Mobile
Log:    C:\Program Files (x86)\Windows Kits\8.1\Windows Performance Toolkit\
Log:    C:\Program Files\NVIDIA Corporation\NVIDIA NvDLISR
Log:    C:\WINDOWS\system32
Log:    C:\WINDOWS
Log:    C:\WINDOWS\System32\Wbem
Log:    C:\WINDOWS\System32\WindowsPowerShell\v1.0\
Log:    C:\WINDOWS\System32\OpenSSH\
Log:    C:\Program Files\dotnet\
Log:    C:\Users\背埌靈\AppData\Local\Microsoft\WindowsApps
Log: Init: App::FreeCADInit.py done
Log: Init: Creating Gui::Application and QApplication
Log: Local server 'FreeCAD' started
Log: OpenGL version is: 4.6 (4.6.0 NVIDIA 391.35)
Log: Run Gui init script
Log: Init: Running FreeCADGuiInit.py start script...
Log: Init:   Searching modules...
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\AddonManager... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Arch... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Complete... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Draft... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Drawing... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Fem... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Idf(InitGui.py not found)... ignore
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Image... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Import... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Inspection... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Material... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Measure(InitGui.py not found)... ignore
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Mesh... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\MeshPart... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\OpenSCAD... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Part... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\PartDesign... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Path... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Plot... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Points... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Raytracing... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Robot... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Ship... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Show(InitGui.py not found)... ignore
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Sketcher... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Spreadsheet... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Start... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Surface... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\TechDraw... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Test... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Tux... done
Log: Init:      Initializing C:\Program Files\FreeCAD 0.18\Mod\Web... done
Log: Init: Loading FreeCAD GUI
Log: Init: Running FreeCADGuiInit.py start script... done
Log: Init: Activating default workbench StartWorkbench
Log: Loading GUI of Web module... done
Log: Loading GUI of Start module... done
Log: Loading Start module... done
Log: Init: Showing main window
Log: Main window restored
Log: Show main window
Log: Toolbars restored
Log: 3Dconnexion device not attached.
Log: Init: Entering event loop

[chrisb]

Did you have a look at the Known OS specific issues? The only thing that comes to mind is a non ascii user name, you may try adding another user to rule that out.

BTW: It is much easier to read if you place such log output directly in the post, enclosed by code tags </>.

[Syres]

If using an ASCII username doesn't fix it, there's a couple of things that come to mind. The NVidia driver is a little old, looks like early 2018 and therefore could be updated, I'm running version 436.31. I'm not sure on Windows 10 (it's got more security 'features' than Win7) whether it needs to be run as an Administrator the first time or whether that's just for the installation, someone else with Win10 might be worth chiming in on that front.

[paullee]

Thanks all.

Seem the user has tried changed non-ascii username. And, now placed the log in /code tag.

And thanks comment about NVidia driver, would relay it.

[paullee]

Thanks all.

Seem the user has tried changed non-ascii username. And, now placed the log in /code tag.

And thanks comment about NVidia driver, would relay it.

Turn out the user try open again a new account on Win w/o chinese then it works.

Can someone add the problem and workaround to Known OS Issues before it is fixed ?

Thanks.

[chrisb]

Can someone add the problem and workaround to Known OS Issues before it is fixed ?

Done.

[openBrain]

Turn out the user try open again a new account on Win w/o chinese then it works.

Can someone add the problem and workaround to Known OS Issues before it is fixed ?

Thanks.

IIRC it has been recently fixed in 0.19. Could the guy test with the latest development build?
EDIT : ... With a Win account that has Chinese character in it obviously

[chrisb]

I have added it in a rather generic way, because some addon workbenches may still show issues.

[paullee]

Thanks both.

IIRC it has been recently fixed in 0.19. Could the guy test with the latest development build?
EDIT : ... With a Win account that has Chinese character in it obviously

Any chance backporting ?