Preference Panel not responding

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dammerel
Posts: 98
Joined: Sat Aug 09, 2014 2:15 am

Preference Panel not responding

Post by dammerel »

Hi All
Anyone else having an issue with the preference panel "not responding" and very slow to open when selecting items

Andrew



OS: Windows 10 (10.0)
Word size of OS: 64-bit
Word size of FreeCAD: 64-bit
Version: 0.19.23970 (Git)
Build type: Release
Branch: master
Hash: a30cf5b4df22cf43f58211210b70183a7d6c17aa
Python version: 3.6.8
Qt version: 5.12.1
Coin version: 4.0.0a
OCC version: 7.3.0
Locale: English/Australia (en_AU)
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chennes
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Location: Norman, OK, USA
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Re: Preference Panel not responding

Post by chennes »

I haven't but out of curiosity (or maybe fear, since I hope I didn't break something!) were you using the Load Workbench Preference pane?
Chris Hennes
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dammerel
Posts: 98
Joined: Sat Aug 09, 2014 2:15 am

Re: Preference Panel not responding

Post by dammerel »

No just color and techdrawing. Just slide open in general and when you click on an item it says not responding
Svet
Posts: 50
Joined: Fri Feb 12, 2021 1:00 am
Location: USA, Texas

Re: Preference Panel not responding

Post by Svet »

Had the same experience. But after installing OBS screen recorder FreeCad magically start working flawlessly :) So my bet - dependency hell. Something wrong with QT(probably) in this build, but installation of another software that uses same libraries fixes issue. Do not know how to reproduce it now.

OS: Windows 10 (10.0)
Word size of OS: 64-bit
Word size of FreeCAD: 64-bit
Version: 0.19.23970 (Git)
Build type: Release
Branch: master
Hash: a30cf5b4df22cf43f58211210b70183a7d6c17aa
Python version: 3.6.8
Qt version: 5.12.1
Coin version: 4.0.0a
OCC version: 7.3.0
Locale: English/United States (en_US)
sdementen
Posts: 7
Joined: Wed Jun 09, 2021 4:12 am

Re: Preference Panel not responding

Post by sdementen »

Hello,

I have also the same problem. The preferences panel load but then stays non responsive for 90 seconds before being usable.

Would there be some log file where some debugging information could be retrieved to understand the issue ?

OS: Windows 10 Version 1909
Word size of OS: 64-bit
Word size of FreeCAD: 64-bit
Version: 0.19.24291 (Git)
Build type: Release
Branch: releases/FreeCAD-0-19
Hash: 7b5e18a0759de778b74d3a5c17eba9cb815035ac
Python version: 3.8.6+
Qt version: 5.15.2
Coin version: 4.0.1
OCC version: 7.5.0
Locale: French/Belgium (fr_BE)
chrisb
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Posts: 53939
Joined: Tue Mar 17, 2015 9:14 am

Re: Preference Panel not responding

Post by chrisb »

sdementen wrote: Wed Jun 16, 2021 7:20 am Would there be some log file where some debugging information could be retrieved to understand the issue ?
You can try to start FreeCAD with the additional commandline parameter --log-file, which creates a log file in your local FreeCAD directory.
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sdementen
Posts: 7
Joined: Wed Jun 09, 2021 4:12 am

Re: Preference Panel not responding

Post by sdementen »

Very surprisingly, after launching once Freecad with the --log-file argument, the preferences UI was immediately responsive. Even after multiple open/close of Freecad (without the --log-file argument), the UI was still responsive...
So thank you for finding inadvertently a way to fix my issue !
chrisb
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Posts: 53939
Joined: Tue Mar 17, 2015 9:14 am

Re: Preference Panel not responding

Post by chrisb »

sdementen wrote: Wed Jun 16, 2021 9:15 am So thank you for finding inadvertently a way to fix my issue !
I would indeed be lying if I said it was on purpose. Anyway, good to see that it works now.
A Sketcher Lecture with in-depth information is available in English, auf Deutsch, en français, en español.
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