The software don't run on launch after first installation

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lukaenergy
Posts: 2
Joined: Mon Sep 23, 2019 10:28 pm

The software don't run on launch after first installation

Post by lukaenergy »

Hi gents :)
I'm Luca, I'm new in the forum and I would ask your kind support ...
I've just installed FreeCAD but if I double click the icon nothing happens and no error appears.
The crash log is the following:
Log: Id: 7028: SymInit: Symbol-SearchPath: '.; ​​C: Program Files FreeCAD 0.18 bin; C: Program Files FreeCAD 0.18 bin, C: Windows; * C: websymbols * http: //msdl.microsoft.com/download/symbols; ', symOptions: 530, UserName:' Luka '
Log: Id: 7028: OS-Version: 6.2.9200 () 0x100-0x1

Someone can help me to solve? :D

Thank you in advance...
chrisb
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Posts: 54293
Joined: Tue Mar 17, 2015 9:14 am

Re: The software don't run on launch after first installation

Post by chrisb »

Hi and welcome to the forum!

Some questions:
- It looks as if you are using Windows, which one is it?
- where did you get the FreeCAD program?
- your path should contain some backslashes '\', but I cannot see any. Are they present on your real system?
- can you try starting FreeCAD from commandline? what output do you see?
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lukaenergy
Posts: 2
Joined: Mon Sep 23, 2019 10:28 pm

Re: The software don't run on launch after first installation

Post by lukaenergy »

    Thank you for the reply! :)
    Please find below my anwers:
    - I'm using Windows 8 Enterprise N X64
    - I've downloded the SW from the following official link: https://github.com/FreeCAD/FreeCAD/rele ... taller.exe
    - I pasted the patch as real system. There are no backslashes;
    - If I start the program with CMD nothing happend without error (only crash log in folder C:\Users\Luka\AppData\Roaming\FreeCAD)
    - The computer is quite old so I guess if is this the cause:
    > CPU: Intel(R) Core (TM)2 DUO CPU T8100 @2.10Ghz
    > RAM 3 GB
    > Mobile Intel (R) 965 Express Chipset Family (Microsfot corporation - WSSM 1.1)

    Thanks
    chrisb
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    Posts: 54293
    Joined: Tue Mar 17, 2015 9:14 am

    Re: The software don't run on launch after first installation

    Post by chrisb »

    You should be able to run FreeCAD quite well on your computer, it's powerfull enough.
    lukaenergy wrote: Tue Sep 24, 2019 7:19 pm - I pasted the patch as real system. There are no backslashes;
    Please check your system settings, how does the path look like there? You can get it as well with the command PATH from the commandline.

    - If I start the program with CMD nothing happend without error (only crash log in folder C:\Users\Luka\AppData\Roaming\FreeCAD)
    "nothing happend without error" means "everything happened with error". Which errors do you see? Does the log give some insights?
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