FreeCAD closes on startup
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FreeCAD closes on startup
I have downloaded the FreeCAD-0.20.1-WIN-x64-installer-1.exe, to install on a Windows 10 Pro system with 16GB on Ram, unknown graphics card. The installation completed successfully. When I try to start FreeCAD I see the startup splash screen for a bit with the initializing messages across the bottom and then the splash screen goes away and I get nothing else. I've tried starting FreeCAD from a command prompt to see if there are any error messages, but it forks quickly and there are no messages. I also can't find a log file with any output.
Is there any way to get more debugging output so I can trace what is happening?
Regards,
Greg
Is there any way to get more debugging output so I can trace what is happening?
Regards,
Greg
Re: FreeCAD closes on startup
Start FreeCAD with the additional commandline parameter --write-log and find a logfile in your local FreeCAD folder %APPDATA%\FreeCAD.gwlindberg wrote: ↑Fri Dec 23, 2022 4:36 pm Is there any way to get more debugging output so I can trace what is happening?
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Re: FreeCAD closes on startup
I'm getting a bunch of errors like this:
Greg
This looks like at least some of the problem is that I am missing some libraries. Are there some things that should be installed before FreeCAD?Log: Id: 10556: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE81E6BAFF)
Log: Id: 10556: 00007FFE81E6BAFF (Qt5WebEngineCore): (filename not available): QtWebEngineCore::URLRequestCustomJobDelegate::url
Log: Id: 12736: C:\WINDOWS\system32\MFCaptureEngine.dll:MFCaptureEngine.dll (00007FFEA9C10000), size: 679936 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\system32\MFCaptureEngine.dll', fileVersion: 6.2.19041.906
Log: Id: 10556: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE840581DC)
Log: Id: 10556: 00007FFE840581DC (Qt5WebEngineCore): (filename not available): GetHandleVerifier
Log: Id: 10556: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE824A33F4)
Log: Id: 10556: 00007FFE824A33F4 (Qt5WebEngineCore): (filename not available): QWebEngineUrlRequestInfo::QWebEngineUrlRequestInfo
Log: Id: 10556: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE824A4F29)
Log: Id: 10556: 00007FFE824A4F29 (Qt5WebEngineCore): (filename not available): QWebEngineUrlRequestInfo::QWebEngineUrlRequestInfo
Log: Id: 10556: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE84520BA6)
Log: Id: 10556: 00007FFE84520BA6 (Qt5WebEngineCore): (filename not available): GetHandleVerifier
Log: Id: 10556: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE84FFC5E7)
Log: Id: 10556: 00007FFE84FFC5E7 (Qt5WebEngineCore): (filename not available): GetHandleVerifier
Log: Id: 10556: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE83788342)
Log: Id: 10556: 00007FFE83788342 (Qt5WebEngineCore): (filename not available): QWebEngineUrlSchemeHandler::qt_metacast
Log: Id: 10556: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE837506A5)
Log: Id: 10556: 00007FFE837506A5 (Qt5WebEngineCore): (filename not available): QWebEngineUrlSchemeHandler::qt_metacast
Log: Id: 10556: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFED56E7614)
Log: Id: 10556: 00007FFED56E7614 (KERNEL32): (filename not available): BaseThreadInitThunk
Log: Id: 10556: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFED75C26A1)
Log: Id: 10556: 00007FFED75C26A1 (ntdll): (filename not available): RtlUserThreadStart
Log: *** Unhandled Exception!
Log: ExpCode: 0x80000003
Log: ExpFlags: 0
Log: ExpAddress: 0x81E6BAFF
Greg
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Re: FreeCAD closes on startup
I have a similar problem. I click on the FreeCAD icon, computer thinks for a second or 2, and then the program shuts down. When I go to task manager I don't see the program. I don't know if it matters but I had the same problem when I tried to use Fusion 360. I tried installing Python. I did a sfc scan, whatever that is. I reinstalled windows c++ redistribute. Nothing worked. I'm attaching my log file.
Thanks
Thanks
- Attachments
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- FreeCAD.log
- This is my FreeCAD log file
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Re: FreeCAD closes on startup
For some reason the QtWebEngine module doesn't work correctly. It's hard to say why this happens.I'm getting a bunch of errors like this:
A workaround is to remove the folder StartPage from the Mod directory. If this still doesn't work then also remove the AddonManager directory.
Re: FreeCAD closes on startup
The log output is too unspecific and just lists a lot of dlls but doesn't really give a clue about the underlying problem. At the very end then it reports an access violation (ExpCode: 0xC0000005). You can try the tips from above but I don't expect it to work here since you have the same problem with other CAD software.I have a similar problem. I click on the FreeCAD icon, computer thinks for a second or 2, and then the program shuts down.
Another often seen problem on Windows is the graphic driver. So try to update it to a newer version.
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Re: FreeCAD closes on startup
I had similar problems when upgrading to a newer Windows version some weeks ago.
I turned out to be not having the splash screen enabled.
I installed (unzipped) an older version I knew was working OK, enabled the splash screen in preferences. Newer version have run OK ever since.
Some rescent version has broken the flash screen when disabled.
Reynard
I turned out to be not having the splash screen enabled.
I installed (unzipped) an older version I knew was working OK, enabled the splash screen in preferences. Newer version have run OK ever since.
Some rescent version has broken the flash screen when disabled.
Reynard
Re: FreeCAD closes on startup
I'm running Windows 10 with 16GB memory. Mine crashes as well after downloading 0.20.2. It worked fine on 0.20.1
THEN.... I reinstalled 0.20.1 and 0.20.1 started to crash when starting. Now I can't get either running.
Apparently, something 0.20.2 installed is not coming off the computer and hanging around to affect 0.20.1... I can't get any other debug info, as it doesn't stay running long enough to capture anything useful. Just sayin'
THEN.... I reinstalled 0.20.1 and 0.20.1 started to crash when starting. Now I can't get either running.
Apparently, something 0.20.2 installed is not coming off the computer and hanging around to affect 0.20.1... I can't get any other debug info, as it doesn't stay running long enough to capture anything useful. Just sayin'
Last edited by Mooney542 on Thu Jan 05, 2023 12:01 am, edited 1 time in total.
Re: FreeCAD closes on startup
Start with the additional commanline parameter --write-log. It creates a log file in %APPDATA%\FreeCAD\
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Re: FreeCAD closes on startup
I sorta figured the CLI out and how to get the APPDATA folder. Lemme see if I can figure it out. I have alzheimers and it is very difficult to do the simple things these days.