[Solved] Draft/Annotation/Text crashed FC

[johnwang]

With any text.

OS: Windows 10 (10.0)
Word size of OS: 64-bit
Word size of FreeCAD: 64-bit
Version: 0.19.22900 (Git)
Build type: Release
Branch: master
Hash: b7b4250b7fe5e98bcdbe2a7c7be256132b35cd3d
Python version: 3.6.8
Qt version: 5.12.1
Coin version: 4.0.0a
OCC version: 7.3.0
Locale: English/United States (en_US)

[chrisb]

No problem here. Please add a step by step description of what you have done. You can also try to reset the configuration with the button in the preferences. Another possibility is to delete your config files or to move them in case you want to restore them.

OS: macOS 10.15
Word size of OS: 64-bit
Word size of FreeCAD: 64-bit
Version: 0.19.23058 (Git)
Build type: Release
Branch: master
Hash: 6e60870ebcb2df018adb7a1281c00dde87750f11
Python version: 3.8.6
Qt version: 5.12.5
Coin version: 4.0.0
OCC version: 7.4.0
Locale: C/Default (C)

[johnwang]

No problem here. Please add a step by step description

Done the reset.

Just Start FC, New doc, change to Draft, Annotation/Text, then crash.

There is a message sometimes.

il.jpg (39.28 KiB) Viewed 1105 times

[chrisb]

That's how I did it. I have seen here Access violation issues before. Many, if not most, were related to graphics card/driver issues. Some of them are listed in the Known OS specific issues.

[johnwang]

I once have this message due to my code array indexing error.
Since Annotation/Lable works, so maybe there is some logical error in the Annotation/Text code.

[yorik]

No crash for me either... But indeed we've seen this before.
Do other Draft tools (line, rectangle...) work?

[johnwang]

No crash for me either... But indeed we've seen this before.
Do other Draft tools (line, rectangle...) work?

No, just switch to Draft and it crashs.

I found under my AppData/Roaming/FreeCAD folder, there is a crash.log file. Part of it is:

Code: Select all

Log: Id: 6468: D:\FreeCAD_0.19.21937_x64_LP_12.1.6_PY3QT5-WinVS2015\lib\PartGui.pyd:PartGui.pyd (00007FFEFB780000), size: 3248128 (result: 0), SymType: '-exported-', PDB: 'D:\FreeCAD_0.19.21937_x64_LP_12.1.6_PY3QT5-WinVS2015\lib\PartGui.pyd'
Log: Id: 6468: D:\Program Files\Graphviz 2.44.1\bin\fontconfig.DLL:fontconfig.DLL (0000000180000000), size: 856064 (result: 0), SymType: '-exported-', PDB: 'D:\Program Files\Graphviz 2.44.1\bin\fontconfig.DLL'
Log: Id: 6468: D:\Program Files\Graphviz 2.44.1\bin\expat.dll:expat.dll (00007FFEFB740000), size: 204800 (result: 0), SymType: '-exported-', PDB: 'D:\Program Files\Graphviz 2.44.1\bin\expat.dll'
Log: Id: 6468: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF504DB38D)
Log: Id: 6468: 00007FFF504DB38D (ntdll): (filename not available): RtlEnterCriticalSection
Log: Id: 6468: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4E171D15)
Log: Id: 6468: 00007FFF4E171D15 (KERNELBASE): (filename not available): FindNextFileW

So I think maybe the problem is from Graphviz. I forgot for what I need to install it (Not related to FreeCAD). After uninstall it, Draft works again. And the Draft Grid and Human figure comes back. I lost them for a while. Don't know if I install Graphviz again, will the Grid gone.

[chrisb]

Graphviz is needed for the Dependency Graph.

[Kunda1]

Details are in Dependency Graph wiki page

[chennes]

I have a solution that doesn't involve removing GraphViz here. The upshot is that you only need to replace the fontconfig.dll that comes with GraphViz.