FreeCAD crashes after Win Update

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a4one_sz
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Joined: Sat Sep 19, 2020 8:27 am

FreeCAD crashes after Win Update

Post by a4one_sz »

Hi there,

after big windows update this morning (Win 10 Home / V 2004) freecad disappears after a few actions w/o any message.
E.g. marking 2-3 components with Ctrl, rotating circle at mouse cursor appears and few secs later freecad is gone.

Anyone else dealing with such behaviour?

FreeCAD 0.18.4 / 64bit

Regards.
Last edited by a4one_sz on Sat Sep 19, 2020 8:37 am, edited 1 time in total.
chrisb
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Re: FreeCAD crashes after Win Update

Post by chrisb »

Sorry, but no FreeCAD infos, no console log - no help.
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a4one_sz
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Re: FreeCAD crashes after Win Update

Post by a4one_sz »

I'm an user not a developer that's why I choosed "user's section";-)

Hint how to get console log appreciated.
chrisb
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Re: FreeCAD crashes after Win Update

Post by chrisb »

a4one_sz wrote: Sat Sep 19, 2020 8:44 am Hint how to get console log appreciated.
It needs an English user knowing the English notions to explain.
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DeepSOIC
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Re: FreeCAD crashes after Win Update

Post by DeepSOIC »

a4one_sz wrote: Sat Sep 19, 2020 8:44 am Hint how to get console log appreciated.
start FreeCAD from console (aka command prompt):

Code: Select all

"C:\program files\freecad\bin\freecad.exe" -l
. The log file FreeCAD.log can be found in %appdata%/FreeCAD (paste that to explorer address bar)

more info: Debugging
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DeepSOIC
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Re: FreeCAD crashes after Win Update

Post by DeepSOIC »

I have that update pending... ANXIOUS! :| :?

EDIT: okay, i'm starting the update, let's see what happens.
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DeepSOIC
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Re: FreeCAD crashes after Win Update

Post by DeepSOIC »

Updated my windoze to 2004, and (fortunately and unfortunately) I have no obvious problems running 0.18.4 and 0.19.18234 freecads.

OS: Windows 10
Word size of OS: 64-bit
Word size of FreeCAD: 64-bit
Version: 0.18.4 (GitTag)
Build type: Release
Branch: releases/FreeCAD-0-18
Hash: 980bf9060e28555fecd9e3462f68ca74007b70f8
Python version: 3.6.6
Qt version: 5.6.2
Coin version: 4.0.0a
OCC version: 7.3.0
Locale: English/UnitedStates (en_US)


OS: Windows 10 (10.0)
Word size of OS: 64-bit
Word size of FreeCAD: 64-bit
Version: 0.19.18234 (Git)
Build type: Release
Branch: master
Hash: 3af5d97e9b2a60823815f662aba25422c4bc45bb
Python version: 3.6.8
Qt version: 5.12.1
Coin version: 4.0.0a
OCC version: 7.3.0
Locale: English/United States (en_US)
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Roy_043
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Re: FreeCAD crashes after Win Update

Post by Roy_043 »

Could insufficient disk space cause the OP's problem?
vocx
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Re: FreeCAD crashes after Win Update

Post by vocx »

Roy_043 wrote: Sat Sep 19, 2020 8:45 pm Could insufficient disk space cause the OP's problem?
A faulty video driver is more likely to trigger a hard crash as described in the first post.
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a4one_sz
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Re: FreeCAD crashes after Win Update

Post by a4one_sz »

Thx, for the advice.

I updated video driver today and did a re-test.
For updating driver I had to clean up to create free space on C:, so free disk space for todays test is 121 GB.

Same result like yesterday.

See attached logs.

Error entries starts with: (see freecad.log dor details)
"Log: Id: 9896: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8FBE93B9E)
Log: Id: 9896: 00007FF8FBE93B9E (FreeCADGui): (filename not available): Gui::PropertyEditor::PropertyItem::data
"
Attachments
crash.log
(53.87 KiB) Downloaded 18 times
FreeCAD.log
(72.54 KiB) Downloaded 28 times
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