Bug submission guidelines

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mkment
Posts: 1
Joined: Wed Oct 16, 2019 12:52 pm

Re: Bug submission guidelines

Post by mkment » Wed Oct 16, 2019 1:03 pm

Tried to write some bug report. However, I always got a message the FreeCAD information field was empty. Still, it wasn't empy as I pasted the information directly copied from FreeCAD. I also filled in all the other fields marked as mandatory. What else could be wrong?
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Kunda1
Posts: 7070
Joined: Thu Jan 05, 2017 9:03 pm

Re: Bug submission guidelines

Post by Kunda1 » Wed Oct 16, 2019 1:12 pm

mkment wrote:
Wed Oct 16, 2019 1:03 pm
Tried to write some bug report. However, I always got a message the FreeCAD information field was empty. Still, it wasn't empy as I pasted the information directly copied from FreeCAD. I also filled in all the other fields marked as mandatory. What else could be wrong?
Did you add something that looks like this in to the FreeCAD Information field ?

Code: Select all

OS: Manjaro Linux (XFCE/xfce)
Word size of OS: 64-bit
Word size of FreeCAD: 64-bit
Version: 0.19.18522 (Git) AppImage
Build type: Release
Branch: master
Hash: e0bb5701f6cb3936501afe59527cbce03017beda
Python version: 3.7.3
Qt version: 5.12.5
Coin version: 4.0.0a
OCC version: 7.3.0
Locale: English/United States (en_US)
Want to contribute back to FC? Checkout:
#lowhangingfruit | Use the Source, Luke. | How to Help FreeCAD | How to report FC bugs and features
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Naheulf
Posts: 1
Joined: Thu Nov 28, 2019 8:17 am

Re: Bug submission guidelines

Post by Naheulf » Thu Nov 28, 2019 8:27 am

yorik wrote:
Sun Dec 29, 2013 9:48 pm
5. Include all possible FreeCAD error messages. When something wrong happens in FreeCAD, error messages are often printed, that can give precious information to the developer about what happened. The two places you should check for such error messages in FreeCAD are the Report window (menu View->Views->Report view), the python console (menu View->Views->Python console). Make sure to include as much error text as possible.
The "Report view" is no longer in View->Views->Report view but in View->Panels->Report view.
It's same for Python console.

Yorik can you edit your first message accordingly ?

OS: Linux (Ubuntu)
Version: 0.18.16093 (Git)
Hash: 690774c0effe4fd7b8d2b5e2fb2b8c8d145e21ce
Locale: English/UnitedStates (en_US)
_Vi
Posts: 1
Joined: Sun Feb 02, 2020 2:36 am

Re: Bug submission guidelines

Post by _Vi » Sun Feb 02, 2020 2:42 am

Can't register at bug tracker (e-mails don't arrive), so dumping a crash just here:

Code: Select all

Program received signal SIGSEGV, Segmentation fault.
#0  /lib/x86_64-linux-gnu/libc.so.6(+0x37840) [0x7f4565fc9840]
#1  0x7f44d8f05bba in CmdSketcherConstrainAngle::activated(int) from /tmp/.mount_FreeCAUaJh6s/usr/lib/SketcherGui.so+0x97a
#2  0x7f456b7b614c in Gui::Command::invoke(int) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libFreeCADGui.so+0x4c
#3  0x7f4566d628d1 in QMetaObject::activate(QObject*, int, int, void**) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Core.so.5+0x2c1
#4  0x7f45676dd372 in QAction::triggered(bool) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5+0x32
#5  0x7f45676e009d in QAction::activate(QAction::ActionEvent) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5+0x5d
#6  /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5(+0x25952d) [0x7f45677e252d]
#7  0x7f45677e2664 in QAbstractButton::mouseReleaseEvent(QMouseEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5+0xd4
#8  0x7f45678a964a in QToolButton::mouseReleaseEvent(QMouseEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5+0xa
#9  0x7f456772973a in QWidget::event(QEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5+0x96a
#10  0x7f45678a9729 in QToolButton::event(QEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5+0x69
#11  0x7f45676e6c6c in QApplicationPrivate::notify_helper(QObject*, QEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5+0x9c
#12  0x7f45676ebb5d in QApplication::notify(QObject*, QEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5+0xc6d
#13  0x7f456b78d371 in Gui::GUIApplication::notify(QObject*, QEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libFreeCADGui.so+0x41
#14  0x7f4566d38425 in QCoreApplication::notifyInternal2(QObject*, QEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Core.so.5+0x75
#15  0x7f45676ea860 in QApplicationPrivate::sendMouseEvent(QWidget*, QMouseEvent*, QWidget*, QWidget*, QWidget**, QPointer<QWidget>&, bool) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5+0x1a0
#16  /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5(+0x1b9cd1) [0x7f4567742cd1]
#17  /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5(+0x1bc2c3) [0x7f45677452c3]
#18  0x7f45676e6c6c in QApplicationPrivate::notify_helper(QObject*, QEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5+0x9c
#19  0x7f45676eb2ea in QApplication::notify(QObject*, QEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Widgets.so.5+0x3fa
#20  0x7f456b78d371 in Gui::GUIApplication::notify(QObject*, QEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libFreeCADGui.so+0x41
#21  0x7f4566d38425 in QCoreApplication::notifyInternal2(QObject*, QEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Core.so.5+0x75
#22  0x7f45670dc7db in QGuiApplicationPrivate::processMouseEvent(QWindowSystemInterfacePrivate::MouseEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Gui.so.5+0x40b
#23  0x7f45670ddf75 in QGuiApplicationPrivate::processWindowSystemEvent(QWindowSystemInterfacePrivate::WindowSystemEvent*) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Gui.so.5+0x115
#24  0x7f45670bf74b in QWindowSystemInterface::sendWindowSystemEvents(QFlags<QEventLoop::ProcessEventsFlag>) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Gui.so.5+0x7b
#25  /tmp/.mount_FreeCAUaJh6s/usr/lib/libQt5XcbQpa.so.5(+0xa05d0) [0x7f45601895d0]
#26  /tmp/.mount_FreeCAUaJh6s/usr/lib/libglib-2.0.so.0(+0x569be) [0x7f45632c59be]
#27  /tmp/.mount_FreeCAUaJh6s/usr/lib/libglib-2.0.so.0(g_main_context_dispatch+0x33) [0x7f45632c6826]
#28  /tmp/.mount_FreeCAUaJh6s/usr/lib/libglib-2.0.so.0(+0x57a0b) [0x7f45632c6a0b]
#29  /tmp/.mount_FreeCAUaJh6s/usr/lib/libglib-2.0.so.0(g_main_context_iteration+0x4a) [0x7f45632c6acf]
#30  0x7f4566d8998c in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Core.so.5+0x5c
#31  0x7f4566d3653b in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Core.so.5+0xfb
#32  0x7f4566d3e466 in QCoreApplication::exec() from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libQt5Core.so.5+0x86
#33  0x7f456b72a25c in Gui::Application::runApplication() from /tmp/.mount_FreeCAUaJh6s/usr/bin/../lib/libFreeCADGui.so+0x16bc
#34  /tmp/.mount_FreeCAUaJh6s/usr/bin/FreeCAD(main+0x6c9) [0x403829]
#35  /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xeb) [0x7f4565fb609b]
#36  /tmp/.mount_FreeCAUaJh6s/usr/bin/FreeCAD() [0x404699]
When trying to add an angle constraint to this project: https://vi-server.org/pub/freecadtest.FCStd

Version is FreeCAD_0.18-16146-Linux-Conda_Py3Qt5_glibc2.12-x86_64.AppImage
chrisb
Posts: 22455
Joined: Tue Mar 17, 2015 9:14 am

Re: Bug submission guidelines

Post by chrisb » Sun Feb 02, 2020 6:35 am

Hi and welcome to the forum!
_Vi wrote:
Sun Feb 02, 2020 2:42 am
Can't register at bug tracker (e-mails don't arrive), so dumping a crash just here:
That's good to hear, because you should have opened a topic here anyway to discuss your issue before creating a ticket.
When trying to add an angle constraint to this project: https://vi-server.org/pub/freecadtest.FCStd
Please retry with a current 0.19 version. I tried here and had no issues. If the problem persists
- check if you can add other dimensions
- tell us if it happens on all angles, if not between which lines did you apply it
- attach your full FreeCAD info as described in the IMPORTANT forum rules linked above.
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